MYSTERY SHOPPING

We shop for you!

  • Mysteryshoppings are a central component in many companies to improve customer satisfaction. IMR has about 300 well-trained shoppers with different profiles.

  • Whether you want to test a car repair shop or a jewelery store, we have the right shopper for nationwide locations, even in Switzerland and Austria.

  • Of course we will help you with implementation, but we are also happy to assist you with the development of questionnaires or the practical testing of the questionnaire.

  • Of course, mystery calls and price checks are also part of our repertoire.